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call anytime for A free estimate.

Randy Thieben. Owner/Operator

Current Contact Information as of 03/2008


Phone: 831-427-0300

Toll Free: 800.299.1601

CELL: 831.325.5271

Fax: 831.427.0300

Truck Cell Phone #'s

Producer Line: 831-277-9801

IFB main: 831-320-4461

Satellite phone :

1408.768.2500-then dial

00881641494848


E-mail: Randy@centralcoastuplink.com

ENG crew web site: www.videostorytelling.com

LINK TO On-LINE SCHEDULE

Truck specifications - PDF format

RECENT TESTIMONIALS!

For current rates, call Randy- 831-325-5271

The Fine Print:

All rates are based on a ten hour day, door to door (clock starts when we leave our office), including setup, strike and 1 hour lunch. Overtime on wages after 10 hours billed @ time and a half. Overtime on wages after 12 hours billed @ double time. Overtime will be charged for less than 1 hour lunch. Travel days are billed at 1/2 day rate.

Services canceled within 24 hours are billed at full rate. Services canceled within 48 hours are billed at 50% of full rate. Unless approved in advance, full payment is required on day of shoot. Net 30 with approved credit.

A 3% PER BILLING CYCLE service charge will be added to any invoices outstanding over 45 days.
Client is responsible for all costs of collection and attorney fees.

THE SUPER FINE PRINT

We operate under the satellite and production industry standard booking policy of PENCIL-IN, INQUIRY and BOOKED services.

PENCIL-IN: There is no obligation, we will make every effort to give you a courtesy call and we would appreciate the same in return.

INQUIRY: The date is reserved (referred to as a 'hold') for you. If another customer calls to book the facility on your hold date, they may ask to challenge the hold. In that case, you will be given one hour to either BOOK the service on a non-refundable basis or release the hold to the customer making the challenge. If you release your hold, the challenging customer has then automatically BOOKED the service on a non-refundable basis.

BOOKED: A booked service is guaranteed. The customer, in essence, owns the BOOKED services on that date whether the customer uses them or not. In some cases, partial or full refunds may be available when canceling BOOKED services. Following is a chart illustrating cancellation fees for

AT CENTRAL COAST UPLINK WE PRIDE OURSELVES ON OUR FLEXIBILITY WITH OUR CLIENTS AND OUR VENDORS.

WE HAVE STATED OUR "POLICY" ON CERTAIN ISSUES IN ORDER TO COMMUNICATE HOW WE PREFER TO OPERATE. ONCE WE ENTER INTO A RELATIONSHIP, WE FEEL

THE KEY TO KEEPING IT POSITIVE IS TO LISTEN AND TRY TO ACCOMMODATE WHENEVER AND WHEREVER WE CAN. THEREFORE, PLEASE DON'T HESITATE TO QUESTION OUR POLICY STATEMENTS. EVERYTHING IS OPEN TO DISCUSSION."

PLEASE CALL WITH ANY QUESTIONS OR CONCERNS

SAMPLE Rate card -PDF format
Service Agreement - PDF format